Get in Touch With Us

We want to hear from you. Whether you have a question, a correction, or simply want to share your thoughts, our team is ready to help.

You can reach us at any time by sending an email to [email protected]. We aim to reply within two working days.

When Should You Contact Us?

There are plenty of good reasons to drop us a line. You do not need a formal reason — if something is on your mind, send it over.

• You spotted a factual error or an outdated detail on one of our pages.
• You have a question that our content did not answer clearly.
• You want to suggest a topic you would like us to cover.
• You have feedback on how we could improve the site.
• You are a writer or researcher interested in contributing.

What Happens After You Write to Us?

Every message is read by a real member of our team. Nothing goes into an automated folder and disappears.

Once we have reviewed your message, we will respond with a clear, honest answer. If we need more time to look into something properly, we will let you know.

A Note on Response Times

Our team works Monday to Friday. Messages sent over the weekend will be picked up on the next working day.

If your query is urgent, please say so in your subject line. That helps us prioritise and get back to you faster.

Responsible Messaging

We take every message seriously, including concerns about wellbeing. If you or someone you know needs support, please contact BeGambleAware or call the National Gambling Helpline on 0808 8020 133.

Our team is not a counselling service, but we will always point you in the right direction.

Editorial and Press Enquiries

If you represent a publication or have a press-related question, please include "Press" in your subject line. Our author will respond as soon as possible.

We look forward to hearing from you. Send your message to [email protected] and we will take it from there.